To allow us to maintain our prices, a strict cancellation policy is ALWAYS adhered to:
All lessons and school holiday activities must be paid for in advance.
Once a PRIVATE, GROUP LESSONS, SCHOOL HOLIDAY ACTIVITIES or HACK has been booked and paid for, we CANNOT cancel, refund or transfer it.
Please also note that we do ride in the rain and we cannot cancel or transfer your lesson for this reason.
CLIENT NOTICE- COVID CANCELLATIONS
With Omicron numbers increasing and the pandemic continuing, keeping our riding school open is becoming more and more challenging
Because of this, and with great regret, we now have to implement our cancellation policy to include all Covid cases too.
If you have to cancel due to Covid, we will try to find a replacement to take your lesson, but we won’t be able to guarantee this
This is a difficult time fo us all but in order for our riding school to remain viable and to be here post pandemic, we have no choice with this decision.
We would like to thank you for your co-operation, understanding and continued support, we really do appreciate it